Terms and conditions

Welcome to my stained glass shop. By accessing or using this website, you agree to the following Terms & Conditions. Please read them carefully.

1. General Information

This website is owned and operated by BeeKissedGlass. Throughout these Terms, “I,” “me,” and “my” refer to the business owner, and “you” refers to the customer or user of this website. By visiting this site, making a purchase, or using any services provided, you agree to be bound by these Terms.

2. Use of the Website
You agree to use this website only for lawful purposes. You must not:

Use the site to engage in fraud, harassment, or illegal activity
Attempt to interfere with the website’s functionality
Copy or reproduce any of the site's content without permission

I reserve the right to refuse service to anyone for any reason at any time.

3. Product Information

All stained glass items are handmade, and slight variations in color, size, and texture are normal. I do my best to photograph and describe items accurately, but colors may vary depending on device screens.

Custom orders may have longer processing times based on design complexity.
4. Pricing & Payments

Prices are listed in [US dollars] and may change without notice
Payment must be made in full at checkout.
I accept the payment methods displayed on the website (PayPal, Stripe, credit cards, etc.).
Taxes or fees may apply depending on your location.

5. Shipping & Delivery

By placing an order, you agree to the terms outlined in my Shipping & Delivery Policy, including:

Processing times
Shipping carriers
Tracking
Handling of delayed, lost, or damaged packages

Delivery estimates are not guarantees, and shipping delays caused by carriers are outside my control.

6. Returns, Refunds & Cancellations
Purchases are subject to the Returns & Refunds Policy.
In summary:

Due to the handmade nature of stained glass, general returns or exchanges are not accepted.
Cancellations of ready-made items may be requested within 24 hours unless the item has already shipped.
Custom orders are non-refundable once work has started.
Damaged items must be reported within 48 hours with photos.

7. Custom Orders
When placing a custom order, you agree to:

Provide accurate design details
Approve any sketches or mockups
Understand that artistic variations may occur in handmade pieces

Once work begins, custom orders cannot be canceled or refunded.

8. Intellectual Property
All images, designs, patterns, product descriptions, and content on this website are the intellectual property of [BeeKissedGlass] unless otherwise stated.

You may not copy, reproduce, distribute, or use any content without written permission.

9. Privacy
Your use of this website is also governed by the Privacy Policy, which explains how your information is collected and used.

10. Limitation of Liability

To the fullest extent permitted by law, I am not liable for:

Injuries caused by improper hanging or handling of glass items
Damage to products after delivery
Losses resulting from website errors, interruptions, or unauthorized access
Any indirect, incidental, or consequential damages

You agree to use all products responsibly and follow care instructions.

11. Third-Party Links

This website may contain links to third-party websites. I am not responsible for the content, security, or practices of any external sites.

12. Governing Law

These Terms are governed by the laws of [your state/country], without regard to conflict-of-law rules.

13. Changes to Terms

I may update these Terms & Conditions at any time. Changes take effect immediately upon posting. Continued use of the website means you accept the updated Terms.

14. Contact Information

If you have any questions about these Terms, please contact me at:

[email protected]